top of page

Privacy Policy

​Effective Date: January 2025

​

Complianceist (“we,” “us,” “our,” or “the App”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Complianceist mobile application and related services (collectively, the “Services”).

​

Please read this Privacy Policy carefully. By using Complianceist, you agree to the collection and use of information in accordance with this policy.

​

IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE APP.

​

1. What Complianceist Does

​

Complianceist helps business owners and their teams:

  • View a library of compliance requirements (for Indian businesses)

  • Track compliance status (e.g., Completed / Pending / Not Applicable)

  • Set reminders and receive notifications for due dates

  • Assign compliance categories to team members and track updates

​

Complianceist is designed to improve awareness and organization around compliance and does not provide legal, tax, or professional advice.

​

2. Information We Collect

​

We collect only the information needed to provide the Services.

​

2.1 Information You Provide

 

Account & Profile Information

  • Name (display name)

  • Email address

  • Profile photo (if available through your sign-in provider)

This is used to identify you within your company workspace, show team members, and support delegation/assignment features.

 

Workspace & Team Information

  • The workspace role (Owner or Team Member)

  • Team member invites (email/identifier)

  • Assigned compliance categories (e.g., Finance, HR, Legal)

  • Team actions (e.g., marked completed/incomplete/applicable/non-applicable)

 

Compliance Tracking Data

  • Compliance items you view or track

  • Status you set (Completed / Incomplete / Applicable / Not Applicable)

  • Reminder preferences and due dates you configure (where applicable)

  • Notes or supporting info if you choose to add (optional)

 

2.2 Company Details and Anonymity

 

Complianceist is designed to be privacy-friendly:

  • We do not require you to enter your company’s legal name, CIN, PAN, GSTIN, turnover, bank details, or director details to use the core app.

  • We may ask for company type (e.g., Private Limited, LLP) to show an appropriate compliance library.

  • Any additional company information (if added in future versions) will be optional unless clearly required for a feature you enable.

 

2.3 Information Collected Automatically

 

When you use the App, we may collect:

 

Device & Technical Data

  • Device model, OS version, app version

  • Language and time zone settings

  • Unique device identifiers (as provided by the device/OS)

  • Network and diagnostic information

 

Usage & Performance Data

  • Feature usage (e.g., reminders enabled, team actions)

  • App performance data and crash reports

  • Logs necessary to maintain and secure the Services

 

2.4 Information From Third Parties

We receive limited information from third-party services that help us operate and improve the App, including:

Firebase Services (Google LLC):

  • Firebase Authentication: For secure account login and identity verification

  • Cloud Firestore: To store user profiles, team structures, compliance statuses, and reminder settings

  • Firebase Analytics: To understand app usage patterns, feature engagement, and improve user experience

  • Firebase Crashlytics: To detect crashes, diagnose errors, and improve app stability

 

These services may automatically collect technical and usage-related information such as device identifiers, app version, operating system, timestamps, and error logs.

 

3. How We Use Your Information

 

We use your information to:

 

3.1 Provide and Operate the Services

  • Create and manage your account

  • Show compliance library based on company type

  • Save compliance statuses and reminder preferences

  • Enable team creation, assignment, and delegation

  • Send notifications for due dates and team actions

 

3.2 Send Reminders and Notifications

 

With your permission, the App sends reminders for recurring compliances:

  • 15, 7, 3, 2, 1 days before the due date

  • On the due date

  • Daily after the due date is missed, until the item is updated (where enabled)

​

We may also notify Owners of team activity such as:

  • Marked complete/incomplete/applicable/non-applicable

  • Assignment changes (added/removed categories)

​

3.3 Improve the App

  • Monitor usage to improve UI/UX and reliability

  • Fix bugs, crashes, and performance issues

  • Develop and test new features

​

3.4 Security and Fraud Prevention

  • Detect abuse, unauthorized access, and suspicious activity

  • Protect accounts and workspaces

  • Enforce our Terms

​

3.5 Billing and Subscription Management (Plus Plan)

Complianceist Plus (₹199/month) enables Team and Reminders features (and other premium features).

  • Payments are processed by the Apple App Store / Google Play Store.

  • We do not collect or store your full payment card details.

​

4. How We Share Your Information

We do not sell your personal information. We may share information in the following cases:

​

4.1 With Your Team (Within Your Workspace)

If you are in a workspace:

  • Your name and profile photo may be visible to other team members

  • Your compliance updates may be visible to the Owner (and/or team, depending on workspace settings)

  • Owners can assign categories and view completion updates

​

4.2 With Service Providers

We use trusted third-party providers for:

  • Authentication (Google / Apple)

  • Cloud storage, hosting, databases

  • Notifications delivery

  • Analytics, performance monitoring, crash reporting

These providers may process limited information solely to provide services to us and are required to protect it.

​

4.3 For Legal Reasons

We may disclose information if required to:

  • Comply with law, regulation, or legal process

  • Respond to valid government requests

  • Protect rights, safety, and security of users and our Services

​

4.4 Business Transfers

If Complianceist is involved in a merger, acquisition, asset sale, or restructuring, information may be transferred as part of that transaction.

 

4.5 With Your Consent

We may share information for other purposes if you explicitly consent.

​

5. Data Storage and Security

​

5.1 Where We Store Data

Your information may be stored on secure servers operated by our service providers. Data may be processed in India and/or other countries depending on infrastructure location.

​

5.2 Security Measures

We use reasonable safeguards including:

  • Encryption in transit (HTTPS/TLS)

  • Access controls and authentication measures

  • Secure cloud infrastructure

  • Monitoring and logging for abuse prevention

​

HOWEVER, NO METHOD OF TRANSMISSION OR STORAGE IS 100% SECURE. WE CANNOT GUARANTEE ABSOLUTE SECURITY.

 

5.3 Data Retention

We retain information for as long as needed to:

  • Provide the Services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

When you delete your account, we take reasonable steps to delete or anonymize your personal information unless retention is required by law.

​

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights including:

  • Access: request a copy of your data

  • Correction: update your profile details in-app

  • Deletion: delete your account and associated data

  • Withdrawal of consent: where processing is based on consent

  • Notifications control: manage notification permissions in device settings

  • ​

To make a privacy request, contact us at admin@pplsttech.com.

​

7. Permissions We Request

​

Complianceist may request:

  • Notifications: to send compliance reminders and team activity updates

  • Internet/Network access: to sync your data and deliver Services

​

You can control permissions in device settings.

​

8. Third-Party Services

Complianceist uses third-party services such as:

  • Google Sign-In / Apple Sign-In

  • Cloud hosting and databases

  • Analytics and crash reporting

​

These services have their own privacy policies. We are not responsible for third-party privacy practices.

​

9. Children’s Privacy

Complianceist is intended for business use and is not directed to children under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided data, contact us and we will take steps to delete it.

 

10. India-Only Applicability and Compliance Content Disclaimer

Complianceist’s compliance library is currently designed for Indian businesses. Compliance requirements can vary based on your exact facts and may change over time due to government updates. We provide compliance information for awareness and organization and do not guarantee that the library is complete or applicable to your business in all circumstances. We encourage users to verify requirements using official sources and/or consult a qualified professional (CA/CS/legal).

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by:

  • Updating the Effective Date

  • Posting the updated policy in the App (and/or sending a notice if required)

Your continued use of the App after changes become effective means you accept the revised policy.

 

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact us:

Email: admin@pplsttech.com
Address/Jurisdiction: Gurgaon, Haryana, India

 

13. Governing Law

This Privacy Policy is governed by the laws of India. Courts in Gurgaon shall have exclusive jurisdiction, unless otherwise required by applicable law.

​

14. Acknowledgment

BY USING COMPLIANCEIST, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND AGREE TO ITS TERMS.

​

15. Data We Do NOT Collect

We do not collect: CIN, PAN, GSTIN, bank account details, director Aadhaar/PAN, turnover, invoices, employee salary data, or client/customer lists.

​

BY USING COMPLIANCEIST, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND AGREE TO ITS TERMS.

​

bottom of page