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Last updated: December 2024

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1. Our Commitment

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At My Album, we are committed to creating a safe, respectful, and trustworthy space for all users. We have a zero-tolerance policy toward child sexual abuse and exploitation (CSAE) and any other form of abuse, grooming, or harmful behavior — whether explicit or implied.

We comply fully with:

  • Google Play's Child Safety Standards

  • Apple App Store's Child Safety Guidelines

  • Applicable national and international laws on child protection and online safety

  • The Protection of Children from Sexual Offences (POCSO) Act, 2012 (India)

  • International laws including the Convention on the Rights of the Child

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2. Prohibited Content and Conduct

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We do not allow:

  • Any material that sexually exploits or endangers children or minors in any form

  • Images, videos, text, or comments that are sexually suggestive or inappropriate toward minors

  • Accounts, messages, or groups promoting grooming, exploitation, or solicitation

  • Linking or redirecting to any CSAE-related content

  • Any use of AI, media, or user-generated content to create or share CSAM (Child Sexual Abuse Material)

  • Sharing of photos or videos of minors without explicit parental consent

  • Any content that could be used to identify, locate, or contact minors inappropriately

  • Impersonation of minors or creating accounts claiming to be under 18

  • Any form of cyberbullying, harassment, or intimidation targeting minors

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Violations result in immediate account termination and reporting to relevant law enforcement authorities.

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3. Reporting and Moderation

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3.1 How to Report

Users can report abuse or suspicious behavior through multiple channels:

  • In-App Reporting: Use the "Report" button available on all memories, comments, and user profiles

  • Emergency Reporting: For immediate threats, contact local law enforcement first

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3.2 Response Timeline

  • Reported accounts and content are reviewed within 24 hours

  • Confirmed CSAE cases are escalated to authorities immediately

  • All reports are taken seriously and investigated thoroughly

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3.3 Law Enforcement Cooperation

Confirmed CSAE cases are escalated to authorities, including:

  • National Cyber Crime Reporting Portal (India)

  • Cyber Crime Investigation Units

  • International law enforcement partners

  • Child protection organizations

  • Relevant government agencies

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4. Age Policy

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4.1 Age Restrictions

  • My Album is designed for users aged 18 years and above

  • We do not knowingly collect data from minors

  • All users must verify their age during account creation

  • Accounts found impersonating or representing minors will be permanently suspended

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4.2 Age Verification

  • Google Sign-In and Apple Sign-In require users to be 18+

  • We rely on authentication providers' age verification

  • Suspicious accounts may be subject to additional verification

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4.3 Parental Consent

  • Photos of minors may only be shared with explicit parental consent

  • Parents/guardians are responsible for monitoring their children's online presence

  • We encourage parents to educate children about online safety

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5. Content Moderation and Safety Measures

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5.1 Automated Detection

We employ multiple layers of protection:

  • AI-powered content scanning for inappropriate material

  • Automated detection of potential CSAE content

  • Real-time monitoring of user behavior patterns

  • Machine learning algorithms to identify grooming behavior

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5.2 Human Review

  • All reported content is reviewed by trained human moderators

  • Specialized teams trained in child safety protocols

  • Regular training on identifying CSAE content and behavior

  • Collaboration with child safety experts and organizations

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5.3 Immediate Action Protocol

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When CSAE content is detected:

  1. Content is immediately removed from all platforms

  2. Account is permanently suspended

  3. All associated data is preserved for law enforcement

  4. Authorities are notified within 24 hours

  5. User is blocked from creating new accounts

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6. Education and Awareness

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6.1 User Education

We encourage our users to:

  • Avoid sharing personal information or images publicly

  • Report any suspicious user or content immediately

  • Use in-app privacy controls to manage visibility and connections

  • Be cautious when sharing photos of children, even in family contexts

  • Understand the importance of digital consent and privacy

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6.2 Safety Resources

  • In-app safety tips and guidelines

  • Links to child safety resources and organizations

  • Educational content about online safety

  • Information about reporting mechanisms

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6.3 Community Guidelines

  • Clear guidelines about appropriate content sharing

  • Regular reminders about safety practices

  • Community-driven safety initiatives

  • User education about recognizing and reporting abuse

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7. Technical Safeguards

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7.1 Privacy Controls

  • Granular privacy settings for memory sharing

  • Control over who can see and comment on memories

  • Ability to block and report users

  • Secure photo storage and transmission

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7.2 Data Protection

  • Encryption of all user data

  • Secure storage of reported content for law enforcement

  • Regular security audits and updates

  • Compliance with data protection regulations

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7.3 Monitoring Systems

  • 24/7 automated monitoring systems

  • Real-time content scanning

  • Behavioral analysis to detect grooming patterns

  • Regular system updates to improve detection

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8. Legal Compliance

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8.1 Indian Laws

We comply with:

  • Protection of Children from Sexual Offences (POCSO) Act, 2012

  • Information Technology Act, 2000

  • Juvenile Justice (Care and Protection of Children) Act, 2015

  • All relevant state and central government regulations

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8.2 International Laws

We adhere to:

  • Convention on the Rights of the Child (UN)

  • Optional Protocol to the Convention on the Rights of the Child

  • International laws on child protection

  • Cross-border cooperation with law enforcement agencies

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8.3 Platform Requirements

We meet:

  • Google Play Store Child Safety Requirements

  • Apple App Store Child Safety Guidelines

  • All platform-specific safety standards

  • Regular compliance audits and reviews

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9. Training and Development

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9.1 Staff Training

  • Regular training for all staff on child safety protocols

  • Specialized training for content moderators

  • Updates on latest threats and detection methods

  • Collaboration with child safety experts

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9.2 Continuous Improvement

  • Regular review and update of safety policies

  • Implementation of new safety technologies

  • Feedback integration from users and experts

  • Regular audits and assessments

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10. Support and Resources

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10.1 Victim Support

  • Immediate support for victims of abuse

  • Referrals to appropriate support services

  • Confidential reporting mechanisms

  • Cooperation with victim support organizations

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10.2 Community Support

  • Resources for parents and guardians

  • Educational materials for users

  • Partnerships with child safety organizations

  • Regular safety awareness campaigns

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11. Contact Information

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For reporting abuse, safety concerns, or questions about this policy:

Email: admin@pplsttech.com

Emergency Reporting: Contact local law enforcement immediately

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12. Policy Updates

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This policy is regularly reviewed and updated to ensure:

  • Compliance with evolving laws and regulations

  • Integration of new safety technologies

  • Response to emerging threats

  • Best practices in child protection

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Users will be notified of significant policy changes through the app and email.

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13. Acknowledgment

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By using My Album, you acknowledge that you have read, understood, and agree to comply with this Child Safety and Protection Standards policy. You understand that:

  • Any violation of this policy will result in immediate account termination

  • All CSAE content will be reported to law enforcement

  • You are responsible for ensuring all content you share complies with this policy

  • You will report any suspicious behavior immediately

  • The safety of children is our top priority

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End of Child Safety and Protection Standards (CSAE Policy)

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