FAQs

GENERAL

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What is ProTalkie?

ProTalkie is an instant voice-messaging app that lets you speak your thoughts as naturally as a real conversation. Just press, talk, and release — your Talkie is delivered instantly.

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How is ProTalkie different from other messengers?

• 10× faster than texting

• More personal than chats

• No pressure of calls

• End-to-end encrypted

• Auto-play voice messages (Walkie-Talkie Mode)

• Available in 21 languages

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FEATURES

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What is Walkie-Talkie Mode?

Walkie-Talkie Mode allows Talkies to auto-play instantly as soon as they arrive.

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Auto-play works when:

• Walkie-Talkie Mode is ON

• Receiver has internet connection

• Sender is not muted

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When Walkie-Talkie Mode is OFF, Talkies arrive silently and can be played anytime from the chat.

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How do I add friends?

You can add friends using their phone number.
A friend request must be accepted before you can exchange Talkies.

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Can I send Talkies to someone without adding them as a friend?

No — ProTalkie is privacy-first. Only approved friends can exchange Talkies.

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How do Groups work?

ProTalkie Groups support:

• Unlimited members

• One-to-many broadcasts

• Replies inside the group

• Instant Talkie communication

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Are there limits on Talkie length or file size?

No — Talkies have no duration limit and no file size limit.
(Your device/network may impose practical limits.)

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What happens if I delete a Talkie?

You can choose:

• Delete for me — removes from your device

• Delete for everyone — removes from both sides

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Does deleting a chat delete media on the server?

Yes — media stored on cloud is deleted instantly when you delete a chat.

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DELIVERY & CONNECTIVITY

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Do Talkies send instantly?

Yes — ProTalkie uses real-time delivery even when the app is in the background or killed.

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When will Talkies not auto-play?

• Walkie-Talkie Mode OFF

• Sender is muted

• Receiver is offline

• Device has power-saving/notification restrictions enabled

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STORAGE & SYNC

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Are Talkies stored forever?

Yes — Talkies stay available until you delete them.

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Can I use ProTalkie on multiple devices?

ProTalkie is currently single-device only.

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If I change devices, do my messages sync?

Yes — once you log in on the new device, your chat history syncs.

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PRIVACY & SECURITY

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Is ProTalkie end-to-end encrypted?

Yes — everything is E2EE:

• Voice messages

• Text

• Photos

• Videos

• Files

• Groups

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We cannot read your messages.
We cannot access your media.
We do not store encryption keys.

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Are media files encrypted?

Yes — all media is encrypted on your device before uploading to cloud.

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Is any metadata stored?

No — ProTalkie retains zero metadata after account deletion.

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LANGUAGES

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Which languages does ProTalkie support?

ProTalkie supports 21 languages:

ENGLISH, HINDI, ARABIC, CHINESE, MARATHI, SPANISH, TAMIL, BENGALI, TELUGU, GUJARATI, KANNADA, PUNJABI, URDU, MALAYALAM, FRENCH, PORTUGUESE, RUSSIAN, JAPANESE, GERMAN, TURKISH, KOREAN.

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SAFETY & BLOCKING

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What happens when I block someone?

Blocking will:

• Remove them as a friend

• Prevent Talkies or messages

• Prevent friend requests

• Stop all future contact

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How do I report someone?

You can report directly from the app or via email at admin@pplsttech.com.

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VOICE QUALITY

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Are Talkies recorded in high quality?

Yes — ProTalkie uses high-quality AAC encoding with:

• Noise suppression

• Echo cancellation

• Auto gain control

• Optimized clarity for voice conversations

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TROUBLESHOOTING

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Auto-play is not working. What should I do?

Check:

• Walkie-Talkie Mode is ON

• Your internet connection

• ProTalkie has notification permissions

• Battery optimization is turned OFF for ProTalkie

• App is updated to the latest version

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Talkies are not received in background.

Ensure:

• Notifications are enabled

• Battery optimization disabled

• App has background activity permission

• Android/iOS power-saving mode is not restricting network access

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Bluetooth audio issues.

If Talkies route to the wrong speaker:

• Toggle Bluetooth OFF/ON

• Disconnect and reconnect your BT device

• Ensure no other app is taking audio focus

• Update to the latest version (we continuously improve routing)

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Contacts aren’t showing in my friend list.

Try:

• Refreshing the Contacts page

• Ensuring ProTalkie has Contact permission

• Checking if your friend has installed ProTalkie

• Ensuring your friend has accepted your request

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I’m not receiving Talkie notifications.

Check:

• Notifications are allowed

• Do Not Disturb is OFF

• Background refresh is ON

• Battery saver is OFF

• App is updated

• Reinstall if issue persists

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ACCOUNT & DATA

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How do I delete my account?

Inside the app:
Settings → Delete Account

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What happens when I delete my account?

Immediately:

• Profile removed

• Account disabled

Within 30 days:

• Chat history deleted

• All media removed from cloud

• Cannot be undone

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We store zero metadata after deletion.

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TALKIE STREAKS

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What are Talkie Streaks?

Talkie Streaks celebrate how consistently you stay connected with your favourite people.
A streak increases when you and your friend exchange at least one Talkie within 24 hours.

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How is a Talkie Streak counted?

A streak grows when BOTH sides interact:

• You send a Talkie to your friend and

• Your friend sends a Talkie back within 24 hours

It resets if no Talkie is exchanged from either side in the 24-hour window.

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Do missed or deleted Talkies affect my streak?

No — deleting a Talkie or missing it doesn't not affect the streak.
Streaks only increase when Talkies are successfully exchanged.

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Does a text message count toward the streak?

No — only voice Talkies count toward streaks.
Texts, photos, or videos do not affect streaks.

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Do Talkies auto-played in Walkie-Talkie Mode count?

Yes — as long as the Talkie is received and played, it counts.

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Does the streak continue if one person has Walkie-Talkie Mode OFF?

Yes — Talkies don’t need to auto-play to count.
They only need to be delivered and listened to.

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Do I need an internet connection to maintain a streak?

Yes — if Talkies can’t be delivered due to no internet connection, the streak may break.

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Can I have streaks with multiple friends?

Yes — every friend has their own individual streak with you.

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What happens if I change devices?

Because your chat history syncs:

• Your streaks continue normally

• Changing your device does not reset streaks

• You must log in with the same phone number

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Can I restore a broken streak?

No — streaks reset automatically when the 24-hour window is missed.
There is no manual way to restore a streak.

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How do I increase my streak faster?

Just keep exchanging Talkies daily.
There is no limit — streaks can go infinitely high.

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Are streaks private or visible to others?

Your streak count is visible only to you and your friend.
No one else can see your streaks.

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Do streaks work inside groups?

Yes — streaks work with groups as well and increase when at least two members exchange talkies.

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Can I disable streaks?

No — streaks are automatically tracked, but notifications related to streak milestones may be disabled in the future.

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SUPPORT

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How can I contact ProTalkie Support?

• In-app support (Contact Us option in top-left of Home Page or from Settings Page)

• Email: admin@pplsttech.com